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BetYouCanWin is a brand, website and free-to-play sports prediction service owned and operated by VentureINAI, SIA, registration number 40203612372, Pulkveža Brieža iela 93B - 39, Sigulda, Siguldas nov., LV-2150, Latvia.

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Privacy Policy

How BetYouCanWin collects, uses, and protects your personal data. Compliant with GDPR, CCPA/CPRA, and international privacy standards.

Home/Privacy Policy

Privacy Policy

Last Updated: September 24, 2026|Effective Date: September 24, 2026

This Privacy Policy applies to the website betyoucanwin.com, the BetYouCanWin platform and mobile app, and the sports-information websites we operate that link to this policy — all owned and operated by VentureINAI, SIA, registration number 40203612372.

For the purposes of applicable data protection laws, VentureINAI, SIA is the data controller responsible for the processing of personal data collected through betyoucanwin.com.

BetYouCanWin ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Table of Contents

  1. Information We Collect
  2. How We Collect Information
  3. How We Use Your Information
  4. Legal Basis for Processing
  5. Information Sharing and Disclosure
  6. Cookies and Tracking Technologies
  7. Data Retention
  8. Data Security
  9. Your Privacy Rights
  10. California Privacy Rights (CCPA/CPRA)
  11. European Privacy Rights (GDPR)
  12. International Data Transfers
  13. Children's Privacy
  14. Third-Party Services
  15. Changes to This Policy
  16. Contact Us

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your email address, username, and password (encrypted)
  • Profile Information: Optional information you may provide such as display name and preferences
  • Communications: Information you provide when contacting us for support or feedback (contact form, email, Facebook Messenger), including the content of your messages
  • Communication Choices: Which emails and push notifications you want to receive, when you made each choice, where you made it (for example in Settings, in the app, or through an unsubscribe link), and the IP address used. If you subscribed to our newsletter, your subscription status.

1.2 Information Collected Automatically

  • Device Information: Browser type, operating system, device type, screen resolution
  • Log Data: IP address, access times, pages viewed, referring URL
  • Usage Data: Features used, interactions with content, search queries
  • Session Replay (mobile app): For a small sample of app sessions, a recording of how you interact with our screens (taps, scrolling, screens viewed) so we can diagnose problems. Everything you type is masked and never recorded. You can switch this off under Settings → Privacy Choices — see Section 14 (PostHog)
  • Location Data: Approximate location derived from your IP address (typically city or region level). We never request or collect GPS / device location
  • Activity Status: A simple status we work out from how you use the Service, for example "new", "active" or "not seen for 30 days". We use it to decide which messages are useful to you.
  • Message Activity: For each email or push notification we send you, we keep a record of which message it was, when it was sent, whether it was delivered and whether it was opened. We may also record whether you clicked or tapped it, and whether you came back to the Service within 24 hours or made a pick within 72 hours after it.

1.3 Information from Third Parties

  • Social Login Providers: If you sign in using Google, we receive your email address, name, and profile picture as permitted by your Google account settings
  • Analytics Providers: Aggregated analytics data about site usage

2. How We Collect Information

  • Directly from you: When you register, fill out forms, or communicate with us
  • Automatically: Through cookies, pixels, and similar technologies
  • From third parties: Social login providers and analytics services

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To operate, maintain, and deliver our prediction services
  • Account Management: To create and manage your account, authenticate users
  • Communications: To send you emails and push notifications about your account and your activity — for example the results of your picks, a daily recap, and reminders about matches you follow. These are switched on when you create an account. You can switch any of them off at any time (Section 9). Some emails are needed to run your account, such as email verification and password reset, and cannot be switched off while you have an account. We also send newsletters, product news and offers. These are switched on when you create an account as well, and every one of them has an unsubscribe link — one click stops them. In some countries we send them only if you ask for them first (Section 4). We also use your contact details to answer your questions.
  • Catching You Up: If you have not visited for a while, we send you a summary of what happened to your picks and the leagues you follow while you were away, with a link back to the Service. This is a separate choice from the other messages, and you can switch it off on its own at any time (Section 9). It never contains offers or messages about our partners. In some countries we only send reminder emails if you ask for them (Section 4).
  • Support: To read, sort and answer your support messages, including with AI-assisted tools that help draft replies (see Sections 9 and 14)
  • Personalization: To customize your experience and content preferences, and to choose which messages are relevant to you based on your activity (for example, how recently you made a pick)
  • Analytics: To analyze usage patterns and improve our services
  • Message Timing: To avoid sending messages at night, using your time zone. If we do not know it, we use a default time zone, and we may instead use the country we estimate from your IP address.
  • Improving Our Messages: To check whether our messages are useful — for example, whether people come back after receiving one — and to compare different versions of the same message. Our team may use AI tools to help write the wording of messages. A person checks every message before it is used. AI tools never decide who receives a message and never send messages.
  • Security: To detect, prevent, and address fraud, abuse, and security issues
  • Legal Compliance: To comply with legal obligations and enforce our terms

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: In countries whose law requires it, we send newsletters, offers and messages about our partners only after you say yes. You can take back your consent at any time
  • Contract Performance: To provide services you have requested, including emails needed to run your account (such as email verification and password reset)
  • Legitimate Interests — Service Messages: To send you emails and push notifications about your account and your activity on the Service (such as pick results, recaps, reminders, and a summary of what happened while you were away), and to choose and time those messages based on your activity. They are on by default, and you can switch them off at any time, each on its own (Section 9)
  • Legitimate Interests — Newsletters and Offers: Everywhere else, we send newsletters, product news and offers about our own Service unless you tell us to stop. Every one of these emails has an unsubscribe link, and one click stops them. You can also switch them off in Settings (Section 9)
  • Legitimate Interests: For analytics and advertising measurement (which you can switch off at any time — Section 6.2), measuring and improving our messages, security, handling support requests, and service improvement, balanced against your rights
  • Legal Obligations: To comply with applicable laws and regulations

In some countries we only send reminder emails, newsletters and offers if you ask for them first.

5. Information Sharing and Disclosure

We do NOT sell your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted vendors who assist in operating our services (hosting, analytics, email and push notification delivery, AI tools) under data processing agreements
  • Advertising Measurement: Unless you switch it off, we share hashed identifiers (email, first/last name), a user ID, and event data with Meta Platforms to measure the effectiveness of our advertising. You can switch this off at any time via the Privacy Choices controls (see Sections 6 and 10)
  • Support Handling: Support messages are processed by AI service providers that help draft replies, and escalated requests are shared with our team through internal collaboration tools (see Section 14)
  • Legal Requirements: When required by law, court order, or governmental request
  • Protection of Rights: To protect our rights, privacy, safety, or property
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Consent: When you have given explicit consent to share

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

Cookie TypePurposeDuration
EssentialAuthentication, security, basic functionalityUp to 30 days
FunctionalPreferences, theme settings1 year
AnalyticsUsage analysis, performance monitoring2 years
MarketingAdvertising measurement and conversion attribution (Meta Pixel, Keitaro click ID)Up to 3 months

6.2 Managing Cookies and Your Choices

Analytics and advertising-measurement technologies run by default so that we can understand how the Service is used and improve it. You can switch them off at any time, per category, on our Privacy Choices page or, in the mobile app, under Settings → Privacy Choices. Your choice is saved for that browser or device and applied immediately: switching Analytics off stops analytics cookies and identifiers and stops PostHog capturing your activity; switching Marketing off stops the Meta Pixel and our server-side sharing with Meta. Where a cookie banner or in-app privacy prompt is shown, the choice you make there is applied in the same way. The Marketing switch on Privacy Choices controls advertising measurement only. Your choices about emails and push notifications are separate — see Section 9. Our sports-information websites have no Privacy Choices page: there, use your browser's cookie settings to block analytics cookies.

Most browsers also allow you to control cookies through settings. Note that disabling essential cookies may affect your ability to use some features of our Service.

6.3 Tracking in Our Emails and Notifications

Links in our emails may first pass through our own web address, which records that you clicked and then takes you straight to the page. Links may also carry labels that tell our analytics tools which message you came from. Each push notification may carry a message number so we can see which notification you tapped. We may also record whether you came back to the Service within 24 hours, or made a pick within 72 hours, after we sent you a message. Our emails also contain a small invisible image. When your email app loads it, we learn that the email was opened and around what time. We use this information only to measure and improve our messages, and we keep it as described in Section 7.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Account Data: Retained while your account is active. After a deletion request your account is deactivated immediately; personal data (name, email, avatar, sign-in identifiers) is permanently removed within up to 90 days — a fraud-prevention and email-reuse-block window — after which remaining game records (settled predictions, leaderboard entries) exist only in irreversibly anonymized form, no longer linked to you
  • Support Correspondence: Contact-form messages, support emails and Messenger conversations are kept for up to 12 months from the last message — including after account deletion — so we can handle follow-ups and complaints. You can ask us to delete them sooner (Section 9)
  • Analytics Data: Event-level analytics data is kept according to each analytics provider's retention settings; aggregated statistics that cannot identify you are kept indefinitely
  • Privacy Choice Records: Your saved analytics/marketing choices are kept as a record of the decision you made
  • Message Records: Records of the emails and push notifications we sent you and what happened to them (Section 1.2) are kept for 180 days and then deleted. Records of account emails, such as email verification and password reset, are kept for 90 days. These records store a coded (hashed) form of your email address, not your readable address. We also keep daily totals — how many messages of each kind were sent, delivered and clicked — with no time limit. Those totals are counts only and cannot identify you.
  • Communication Choices: Kept while your account exists, as a record of the choices you made
  • Activity Status: Your current status is kept while your account exists. The record of how your status changed over time is kept for 12 months; after that we keep only monthly totals that cannot identify you.
  • Do-Not-Email List: If you unsubscribe, if our emails to your address bounce, or if you report our email as spam, we keep a coded (hashed) form of your email address — not your readable address — with no time limit, including after your account is deleted, so that we never email that address again by mistake.
  • Legal Records: Retained as required by law (typically 7 years for financial records)
  • Newsletter Subscriptions: Until you unsubscribe; your address is then kept only to make sure we honour your opt-out

8. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: TLS/SSL encryption for data in transit; AES-256 encryption for data at rest
  • Password Security: Passwords are hashed with Argon2 (salted); we never store them in clear text
  • Access Controls: Role-based access, principle of least privilege
  • Infrastructure: Secure cloud hosting with regular security audits
  • Monitoring: Continuous monitoring for suspicious activities

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-Out: Switch off emails and push notifications about your activity, and unsubscribe from marketing communications, at any time (see "Email and Notification Choices" below)
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests, including the use of your activity to choose which messages we send you

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

Email and Notification Choices

You decide which messages you receive. Each type has its own switch, so you can keep the ones you want and stop the rest. You can change your choices at any time:

  • On the website: Settings → Email & notifications
  • In the mobile app: Me → Settings → Email & notifications
  • In any of our emails: tap Unsubscribe. That type of email stops straight away. The link also opens a page where you can choose which emails you still want.
  • Push notifications: you can also switch them off in your phone's settings.

"What you missed" summaries have their own switch. If you have not visited for a while, we send you a summary of what happened to your picks and the leagues you follow while you were away, with a link back to the Service. It never contains offers or messages about our partners. It is switched on when you create an account, and switching it off does not stop the other messages about your activity. In some countries we only send reminder emails if you ask for them. If you are in one of those countries, this summary stays off until you switch it on — in any of the places above, or when we ask you in the app.

Some emails are needed to run your account, such as email verification and password reset. You cannot switch these off while you have an account. Switching messages off does not change anything else about your account.

Facebook Messenger Chat Data

If you message our Facebook Page, our support assistant stores your questions, its answers, your first name and a pseudonymous Messenger identifier for up to 12 months to improve support quality. To delete this chat data: open the conversation in Messenger, tap our Page name, and choose Delete Your Information — deletion is confirmed with a reference code. Alternatively, request deletion via our contact form and we will remove it within 30 days.

Contact-Form and Email Support Data

Messages you send through our contact form or to our support mailbox are stored together with your email address for up to 12 months so we can handle follow-ups. Our support system uses AI tools to sort messages and draft replies; a reply may be sent to you automatically or after review by our team. Escalated requests are shared with our team through internal tools (Section 14). To have your support correspondence deleted sooner, ask via our contact form and we will remove it within 30 days.

10. California Privacy Rights (CCPA/CPRA)

For California Residents:

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have additional rights:

  • Right to Know: Request disclosure of personal information collected, used, and disclosed
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information. We do NOT sell personal information; sharing for cross-context advertising (Meta Pixel & Conversions API, Section 14) can be switched off at any time via the Privacy Choices controls
  • Right to Correct: Request correction of inaccurate information
  • Right to Limit: Limit use of sensitive personal information
  • Non-Discrimination: You will not be discriminated against for exercising your rights

Categories of Information Collected

  • Identifiers (email, username, IP address)
  • Internet or network activity (browsing history, interactions)
  • Geolocation data (general location from IP)
  • Inferences (preferences, characteristics)

To submit a request, email [email protected], use the "Do Not Sell or Share My Personal Information" link in our footer, or — in the mobile app — open Settings → Privacy Choices.

11. European Privacy Rights (GDPR)

For EEA, UK, and Swiss Residents:

Under the General Data Protection Regulation (GDPR), you have the following additional rights:

  • Right to Information: Clear information about how we process your data
  • Right to Withdraw Consent: Withdraw consent at any time for consent-based processing
  • Right to Object to Direct Marketing: You can object at any time to marketing messages, including the use of your data to choose them. When you do, we stop.
  • Right to Lodge Complaint: File a complaint with your local Data Protection Authority

Data Protection Officer: For GDPR-related inquiries, contact [email protected]

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. The company that sends our emails is in the European Union, and our email data is stored there.

When we transfer data internationally, we implement appropriate safeguards including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data Processing Agreements with all service providers
  • Encryption and security measures for data in transit and at rest

13. Children's Privacy

IMPORTANT: Our Service is NOT intended for anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].

14. Third-Party Services

Our Service integrates with the following third-party services. Analytics and advertising tools run by default and can be switched off per category at any time (see Section 6.2):

  • Google Sign-In: Authentication. We receive your email address, name, and profile picture (Google Privacy Policy applies)
  • Google Analytics 4: Usage analytics (pages viewed, features used, device information, approximate IP-derived location). Served through a first-party proxy. Your IP address is used only to derive an approximate location and is not stored in analytics reports. Switching Analytics off stops its cookies and identifiers. On our sports-information websites, Google Analytics loads directly from Google (no first-party proxy)
  • Meta Pixel & Conversions API (Meta Platforms): Advertising measurement. Unless you switch Marketing off, event data plus hashed identifiers (email, first/last name) and a user ID are shared with Meta to measure ad performance. In the Android app, the Meta SDK runs only if you accept Marketing in the in-app privacy prompt. This is the "sharing" you can opt out of under CPRA (Section 10)
  • PostHog (EU-hosted): Product analytics, error diagnostics and — in the mobile app, for a sample of sessions — session replay. Replay records screen interactions (taps, scrolling, screens viewed) with all typed input masked; data is processed and stored in the EU. Switching Analytics off stops PostHog. When your account is deleted, your PostHog profile and its events are scheduled for deletion as part of the erasure described in Section 7
  • Keitaro (advertising attribution): If you arrive through one of our advertising links, a click identifier is stored in a 30-day cookie and, if you then register, reported to our campaign tracker so we can see which campaigns work. Only the click identifier is sent — no name, email or IP address
  • Anthropic (AI service provider): Our support assistant on Facebook Messenger and our support-email system use Anthropic's Claude models to understand messages and draft replies. The content of your message — and, for email, your email address and subject line — is processed by Anthropic to generate the reply. Our team may also use Claude to help write the wording of emails and push notifications. For this, Claude is given the purpose of the message, a general description of the group of users it is for, and past results as totals — not your name, email address or other details that identify you. Claude does not choose who receives a message and does not send messages.
  • Firebase Cloud Messaging (Google): Delivery of push notifications in the mobile app. Processes a device push token; you control notifications via the in-app settings and your device's OS settings. Each notification may carry a message number so we can see which notification was tapped (Section 6.3).
  • Firebase Crashlytics (Google, mobile app only): Crash reports (device model, OS version, app version, technical stack traces) so we can fix app crashes
  • Cloudflare: Content delivery, security and abuse protection for the whole Service, including Turnstile on our contact form. Cloudflare processes your IP address to deliver and protect the Service
  • Camera / Photos (mobile app only): Optional avatar upload. The app accesses your camera or photo picker only when you choose to set a profile picture; the selected image is stored as your avatar and nothing else is read from your library
  • Microsoft (Azure, Microsoft 365): Cloud infrastructure and data storage, delivery of service emails, and the mailbox that receives your support messages
  • Infobip (email delivery): Infobip d.o.o., Istarska 157, Vodnjan, Croatia sends our emails about your account and activity. Infobip acts as our service provider (data processor) under a data processing agreement: it receives your email address and the message, and tells us whether the email was delivered, opened, bounced, clicked or reported as spam. The opening is measured with the invisible image described in Section 6.3
  • Discord (internal support tooling): When a support request needs a person, your email address and an excerpt of your message are shared with our team through Discord
  • Sentry: Error monitoring for our servers, configured not to receive personal data

These services have their own privacy policies. We encourage you to review them.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending email notification for significant changes (if you have an account)

Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

VentureINAI, SIA — BetYouCanWin Privacy Team

Registration number: 40203612372

Registered address: Pulkveža Brieža iela 93B - 39, Sigulda, Siguldas nov., LV-2150, Latvia

General Privacy Inquiries: [email protected]

Data Protection Officer (GDPR): [email protected]

California Privacy Requests: [email protected]

We aim to respond to all privacy-related inquiries within 30 days.